Privacy Policy

FlyO'Land is committed to protecting and respecting your privacy.
This policy explains:

How we collect, use, disclose, and protect the personal information of our customers and website users (“you”);
The types of information we may collect from you or that you may provide when you visit our website at https://www.flyoland.com or other platforms, mobile apps, and social media channels (collectively referred to as the “Website”);
Our practices for collecting, using, maintaining, protecting, and disclosing that personal information.

Please read the following carefully to understand our policies and practices regarding your personal information and how we will treat it. If you do not agree with our policies and practices, please do not use our Website or register an account. By registering for an account, accessing, or using this Website, you acknowledge that you understand, accept, and consent to the practices described in this policy. This policy may be updated from time to time with notice to you (see "Changes to Our Privacy Policy").

IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY, PLEASE DO NOT USE OUR SERVICES.

How We Collect and Use Your Personal Information

Information You Provide to Us

We collect information you provide to us or to our service providers acting on our behalf, for example when you register an account, complete a transaction, fill out a form, respond to a survey, post messages in forums, or otherwise communicate with us. This may include but is not limited to:

Contact information, such as your name, mailing address, phone number, and email address;
Biographical or demographic information, such as date of birth, gender, occupation, and employment status;
Any other information you choose to provide.

Information Collected When You Visit the Website

We may collect the following information about you:

Technical data such as IP address, login credentials, device ID, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
Information about your visit, including full URL clickstream (including date and time), pages viewed or searched, response times, download errors, visit duration, page interaction (scrolling, clicks, mouse-overs), exit methods, and phone numbers used to call customer service.

Use of Cookies

Cookies are small files placed on your device when you visit certain websites. When you return to these sites or visit others that use the same cookies, those sites recognize the cookie and your device. Cookies do not read data from your hard drive or other cookies from other websites.

We use cookies to improve our Website and services, and to evaluate our advertising effectiveness. Some cookies are essential for the Website to function.

We use both “session” and “persistent” cookies:

Session cookies are deleted when the browser is closed;
Persistent cookies remain on your device until they expire or are deleted.

“First-party cookies” are set by us, while “third-party cookies” are set by other parties. Third-party cookies may track your browser across different websites. These third parties may use your browsing data to target ads for our products and services. We do not control what these third-party cookies collect or how they store it. You should refer to the third party’s own privacy policies.

We may also use other tracking technologies such as web beacons (also called “clear gifs”) that function similarly to cookies but are embedded on web pages and are very small in size. These help us manage and improve content on our site.

We may also use “Flash Cookies” (also known as Local Shared Objects or LSOs) for functions like fraud prevention and enhanced site features.

You can usually manage cookies through your browser settings. For example, you can block or delete cookies, or receive alerts when a cookie is placed. Blocking cookies may prevent the Website from functioning properly. By continuing to use the Website without changing your browser settings, you consent to our use of cookies as described above.

How We Use Your Information

We use the personal information we collect for the following purposes:

To verify your identity;
To fulfill contractual obligations and provide the products or services you requested;
To comply with legal and regulatory obligations, including anti-money laundering and securities laws;
To offer information about products and services similar to those you have purchased or inquired about;
To notify you of changes to our services;
To ensure Website content is displayed in the most effective manner;
To prevent, detect, or suppress fraud or other legal violations;
To comply with law and protect the rights, property, or safety of the company, customers, the public, or others;
To manage and operate our Website including troubleshooting, analytics, testing, audits, and surveys;
To improve our Website’s performance and content delivery;
To enable interactive features you choose to use;
To keep the Website secure;
To measure advertising effectiveness and deliver relevant ads;
To recommend goods or services you or others may find interesting;
As permitted or required by law;
And for any other purpose with your consent.

Disclosure of Your Information

We may share your personal information with our group companies, including subsidiaries, parent companies, and affiliates, to provide the services you requested or when they are acting as service providers.

We may also disclose your personal information to contractors, service providers, or third parties who support our operations. These parties are required to keep your information confidential, use it only for the intended purpose, and protect it in line with this policy.

We may also disclose your personal information:

To comply with legal obligations, or to protect the rights, property, or safety of the company, our customers, or others;
To comply with court orders, laws, or legal processes, including responses to regulatory or government authorities;
To enforce our terms of service and other agreements, including billing and collection;
When necessary to prevent or address fraud or other illegal activities;
As permitted or required by law;
Or with your consent.